Refunds Policy for Gaviya.com:

We understand that plans may change, and sometimes it becomes necessary to cancel a booking. In such cases, we offer the following refund policy for Poovar boating booking and Alleppey houseboat booking made on our website:

  • If a booking is cancelled before one week of the scheduled date, we will refund the amount after deducting a cancellation charge of 5% of the total booking amount.
  • If a booking is cancelled before 24 hours of the scheduled date, we will refund the amount after deducting a cancellation charge of 10% of the total booking amount.
  • If a booking is cancelled on the same day as the scheduled date, there will be no refund.

Please note that this refund policy is only applicable for Poovar boating booking and Alleppey houseboat booking made on our website. For hotels and resorts, the refund policy may vary as per the hotel’s cancellation policy. We encourage you to carefully review the cancellation policy of the hotel or resort you plan to book before making a reservation.

We hope this refund policy provides clarity and transparency in our cancellation process. If you have any questions or concerns, please do not hesitate to reach out to our customer support team for assistance.